Cookie Policy

Last updated: 25 June 2021

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic in order to improve our website and tailor it to our customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We reserve the right to:

  • Restrict your use and access to our website or part thereof in the event of any unauthorised use.
  • Suspend our website or any part thereof.
  • Terminate your account at any time if we believe that the information supplied by you is false or incomplete.


List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
cbCookieAccepted Indicates whether a customer allowed to use cookies.
cbParamList URL Page parameters used to distinguish RMA TicketGUID and Ticket Details
form_key Stores randomly generated key used to prevent forged requests.
_ga Used to distinguish users.
_ga_CH525KVDJW Used to persist session state.
_gat_UA-32559805-1 Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_.
_gid Used to distinguish users.
guest-view Allows guests to view and edit their orders.
mage-cache-sessid The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to true.
mage-cache-storage Local storage of visitor-specific content that enables ecommerce functions.
mage-cache-storage-section-invalidation Forces local storage of specific content sections that should be invalidated.
mage-cache-timeout Facilitates caching of content on the browser to make pages load faster.
mage-messages Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the user.
mage-translation-file-version Facilitates translation of content to other languages.
mage-translation-storage Facilitates translation of content to other languages.
persistent_shopping_cart A link to information about your cart and viewing history.
PHPSESSID Your session ID on the server.
private_content_version Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.
product_data_storage Stores configuration for product data related to Recently Viewed/Compared Products.
recently_compared_product Stores product IDs of recently compared products.
recently_compared_product_previous Stores product IDs of previously compared products for easy navigation.
recently_viewed_product Stores product IDs of recently viewed products for easy navigation.
recently_viewed_product_previous Stores product IDs of recently previously viewed products for easy navigation.
section_data_ids Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
stf Information on products you have emailed to friends.
store The store view or language you have selected.
user_allowed_save_cookie Indicates whether a customer allowed to use cookies.
x-magento-vary Facilitates caching of content on the server to make pages load faster.
s_sq Stores data about where and what visitors click on in Adobe Analytics' Activity Map feature.
s_cc Used by: Adobe Analytics. The functionality is to store information about cookies that have been detected on the site.
s_fid "fallback" visitor identifier where the s_vi cookie normally used for this purpose is blocked. It contains a randomly generated, unique id.
_gcl_au The cookie is used by Google Tag Manager to track and store conversions
apt.uid Information Stored, UUID associated with the user
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