Operational Guidelines during Lockdown - Period Applicable - Level 4

During level 4 we will open our dispatch counters for collections at our Midrand, Cape Town and Durban branches. Limited personnel and facilities will be available from 08h00 - 17h00 Monday to Friday.

Please take note of the following changes to our operations:

  • Stock will only be reserved once proof of payment has been received.
  • No transactions will be processed at the branch and we request that you pre-order and pay before collecting. No cash or card payments will be accepted at any of our branches. We recommend using our online store for the most efficient processing of orders.
  • A number of health and safety protocols have been instituted to promote social distancing and hygiene.

We trust that you understand and support our decision to adjust our operations during the lockdown, and that together with the rest of South Africa, we can do our part to slow down the spread of the virus as much as possible. We look forward to resuming our normal service levels to all our customers as soon as possible.

Stay Safe & Stay Healthy
Team Scoop