Delivery Service

We realise that the collection of items can take up valuable time that could be better spent attending to other pressing tasks. With this in mind, we are happy to, on your instruction and behalf, facilitate the services of a third party courier.

Local Third Party Courier Service - General Guidelines:


  • Our appointed couriers are Fastway Couriers and The Courier Guy
  • This service only covers destinations within South Africa.
  • Scoop Distribution Terms & Conditions for engaging the service of Fastway Couriers and The Courier Guy are contained within our Terms and Conditions
  • Fastway and The Courier Guy Terms & Conditions apply
  • Upon request, the relevant courier charge will be added to your invoice.
  • Stock will be released as soon as payment reflects in one of our Bank Accounts
  • An invoice, signed by the Courier Service shall be prima facie proof that the order was collected.
  • Apart from insurance claims, the Customer hereby indemnifies Scoop Distribution from any other claims of any nature whatsoever that might arise from engaging the preferred courier's services. Any complaints regarding damaged and/or missing Goods can be made with our sales department.
  • All orders dispatched with one of our appointed couriers are fully insured to the value stated on the Tax Invoice until the Customer signs the waybill to confirm the receipt of all Goods in good order. Thereafter the risk of the Goods passes to the Customer.

  • Delivery Zones & Pricing:

  • Delivery Zones may be adjusted from time to time.
  • Preferential Rates with The Courier Guy through Bobgo will apply.
  • You can obtain an estimate from Fastway by using their Quick Quote
  • Please feel free to contact your sales consultant for more information and exact pricing.

  • International Third Party Courier Service - General Guidelines:

    Online Delivery to Namibia, Botswana, Eswatini and Lesotho:

  • Orders to Namibia, Botswana, Eswatini and Lesotho can now be made online with our appointed courier Namlog.
  • The online delivery amount includes all related costs such as insurance, fuel surcharge, customs documents, etc.
  • VAT will be charged at zero percent where Namlog, our appointed courier, is selected. If you select alternative shipping methods please note that VAT at 15% may have to be added depending on who arranges the courier.
  • If you would like to collect please select 'South Africa' as your shipping country and VAT at 15% will be added.
  • When purchasing online we can only deliver to the following cities: Windhoek, Swakopmund, Walvis Bay and Oranjemund (Namibia), Gaborone (Botswana), Mbabane and Matsapha (Eswatini), and Maseru (Lesotho). Please be sure to type in the city name correctly in order for the courier option to display.
  • Delivery time is dependent on the city selected.
  • We cannot ship from Durban for any international courier. We also cannot ship to Lesotho, Botswana or Eswatini from Cape Town. In these instances please select Johannesburg as the warehouse.
  • All orders dispatched with one of our appointed couriers are fully insured to the value stated on the Tax Invoice until the Customer signs the waybill to confirm the receipt of all Goods in good order. Thereafter the risk of the Goods passes to the Customer.
  • Stock will be released as soon as payment reflects in one of our bank accounts.

  • If you reside in Angola, Democratic Republic of Congo, Madagascar, Malawi, Mauritius, Mozambique, Seychelles, United Republic of Tanzania, Zambia and Zimbabwe then our International couriers can deliver to you no problem.

    Please Contact Us for a quote and we'll make sure your needs are met.


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