Add a Layer of Safety for Home Deliveries with Fanvil’s Door Phones

Add a Layer of Safety for Home Deliveries with Fanvil’s Door Phones


Door-to-door deliveries are increasing and e-commerce has become very popular due to the varying levels of restrictions currently imposed on trade. More and more customers are looking for a solution to better manage their security while adhering to regulations. One solution, offered by Fanvil, is the installation of a door phone or intercom. It enables safe communication between your indoor and outdoor environments by allowing the person sitting indoors to know who is outside the door or gate, giving them the opportunity to engage in a conversation without leaving the safety of their home.


What is Peer Dialling on Fanvil?

Fanvil 'Dial Peer' is a function which allows two Fanvil devices on the same network to connect and communicate with one another via audio without a central server PABX or VoIP SIP account.


Which Devices Support Peer Dialling?

All Fanvil VoIP Phones and Fanvil Door Phones.


A Peer Dialling Scenario

When installing a Fanvil Intercom at an outside gate or at your front door, and a Fanvil VoIP phone inside your home, the VoIP phone will ring inside when the Hot Key on the Fanvil intercom is pressed. When answered, it enables clear 2-way audio communication.




How to Set up Fanvil's Dial Peer Function

  • Step 1: To access the Fanvil Web GUI, simply type the phone’s IP address into your preferred search engine. Navigate to: Line > Dial Peer. See the example below. Enter the information of the Fanvil Door Phone and Apply the settings.



  • Step 2: Navigate to: Line > Basic Settings and disable SIP Invite Restrict. This will allow an IP address to receive packets from another IP address on the same network. If not disabled, the Dial Peer function will not work.

    *Please Note: ‘SIP Invite Restrict ’ can only be disabled on the Fanvil VoIP phones and NOT on the Fanvil Door/Intercom Phones. It is however disabled by default on the Door/Intercom phones.



  • Step 3: Log into the Fanvil Door phone. Navigate to: Line > Dial Peer. See the example below. Enter the information of the Fanvil VoIP phone and apply the settings.



  • Step 4: Set-up the Hot Key on the Fanvil Door phone. Navigate to: Function Key > Function Key Settings. See the example below.



    Depending on the model of Fanvil Door Phone, the description for the Hot Key may be named differently. E.g. The Fanvil I10V requires you to select ‘Memory Key’ under Function Settings as there is no option for Hot Key.

  • Step 5: Once your Fanvil VoIP and Door phones have been configured, you will be able to ring your Door phone from your VoIP phone by dialling 500. When pressing the Hot Key on the Door phone, it will ring the VoIP phone at 501.

    We recommend always keeping your devices up to date with the latest firmware. This ensures you having the latest security updates and features. To check for the latest firmware, go to fanvil.com/support/download.html



FAQ

  • Which Fanvil devices are video compatible? FAN-X7C, FAN-I10V and FAN-I16V.
  • Can the Fanvil Door Phones open a Gate remotely? All Fanvil Door Phones have a built-in relay which you can trigger remotely if connected properly and the Remote DTMF has been set.
  • What input voltage do Fanvil Door phones support? On Ethernet, 48V (802.3af/at) PoE or 12V DC. For detailed specifications, refer to the ‘More Information’ Tab on any of our Fanvil Door Phone Products.
  • Which Fanvil Phones can mount flush on a Wall? FAN-X3S, FAN-X3SP, FAN-X3G, FAN-X4 and FAN-X4G


We trust that you found this step-by-step guide on how to configure your Fanvil Door and VoIP phones for Peer Dialling helpful. Our Fanvil range also allows the user to share a single VoIP line across multiple handsets, eliminating the need for a PBX system. This feature is easy to set-up and can be achieved in 5 Easy Steps.

Blog post by JJ Nortje



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